Loading... Please Wait

Sales Terms and Conditions

Sales Terms and Conditions

Payment

  • Empire’s standard terms are 1% 10th, Net 11. Any terms that differ from this will result from negotiations directly with Empire Building Materials Inc.
  • Prompt payment is expected. Accounts not paid within our terms will incur a finance charge of 1.25% per month (15% per annum) and will be charged on accounts past 30 days and over. Empire has a minimum $1.00 finance charge on all past due balances.
  • In the event the Buyer’s obligations to outstanding invoices have to be enforced through a collection agency or attorney with or without any other proceedings, the Buyer agrees to pay all collection costs or reasonable attorney fees of 25% on the principal balance due plus all court costs.

      Returns

      • All returns must be approved by an Empire Building Materials, Inc representative BEFORE any merchandise can be returned.
      • A standard 25% restock fee will be assessed to all returned merchandise.
      • Special order merchandise (merchandise not stocked in EBM’s inventory) CANNOT be returned.
      • Any order over thirty (30) days old CANNOT be returned.
      • All merchandise received and accepted in good condition becomes the responsibility of the customer.
      • Therefore, EBM asks that merchandise be checked for damage at the time of delivery.
      • If EBM has a signed shipping manifest that does not indicate damage or missing material, claims for damage or missing material WILL NOT be accepted at a later date.
      • If you have any specific questions about this payment and return policy, please contact an Empire Building Materials representative for further explanation or clarification.